HOW SOON CAN I BOOK MY SESSION?
Paul's turnaround time is currently running 2 to 3 weeks. He cannot begin looking for a time slot for you until you Place An Order and submit a Client Contact Form (below) with accurate birth information and at least three specific dates and times that work for you over the next few weeks. If you don't hear from him right away, don't assume the worst, for he may not have received a notice from PayPal that an order has been placed. If you don't hear from him within a week or more, send a copy of your PayPal order to him, so he can begin looking for a time slot for you.

Ps. the purchase email you receive from PayPal is your receipt. Your order will likely appear on your monthly bank statement or credit card account as Cycles Research Services, LLC; Journey of the Soul; or simply Soul Cycles.

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Mobirise

WHAT TIME SLOTS CAN I BOOK? 
Paul shares a large amount of information in his sessions, so the appointments are in two hour blocks of time: Mon 4-6 pm, Tue-Thu 10-12 2-4 4-6, Fri 10-12 ET. Georgia is on the east coast, so the appointment he gives you will be either EST or EDT time, depending on the season. Therefore, you will need to adjust the appointment time to your time zone. For example, if your appointment starts at 10:00 am EST, and you live in the Central Time zone, you need to be ready at  9:00 am (CST); or 8:00 am if you live in MST (Mountain Time); or at 7:00 am if you live in PST (Pacific Time); or at 4:00 pm if you live in Paris, France (GMT+1), etc.

WHAT ARE "LIVE" SESSIONS LIKE?
Live sessions give you an opportunity to interact with Paul and guide your session in specific directions that interest you, so you can focus on recent issues that have been troubling you, or address issues that come up during your session. It is best to arrange all four session charts on your computer display so you can easily flip through them while chatting with Paul. You charts will reveal the amazing skills, talents, abilities and assets you brought to this world, as well as all the unresolved emotional issues that are blocking your progress and happiness in life. It's a good idea to bring a notepad, pens or pencils to take copious notes, in case the recording doesn't work for some reason. 

Tip: Your session will run smoother, if you find a quiet room, with a closable door, and no chance for interruption from family members, friends, partners, spouses, co-workers, contractors, or even pets.

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Mobirise

WHY PAUL ONLY USES SKYPE or ZOOM's AUDIO CAPABILITIES? 
He prefers audio only for several reasons: One, recording both audio & video at the same time requires a lot more bandwidth, which increases the likelihood of a system wide crash and losing everything that has been recorded. Two, Paul is clairaudient, so he finds visual information a bit distracting when trying to hear messages from a client's soul. Three, Paul wants you to feel as comfortable as possible during your Soul Life Purpose session, for the more relaxed you are, the easier it is for  him to tune into your soul's energy. Hence, you don't need to get dressed up for your session. 

Tip: It's best to plug your mike, headset or earbuds into your desktop, laptop, or notebook computer before turning them on so that Skype or Zoom will recognize them when your computer boots up. 

YOU CAN NOW RECORD YOUR SESSION!
Audio technology has improved greatly in recent years, so much so that clients can now make high quality recordings on their own with Skype or Zoom, and have a copy within minutes after the session is over. The two most popular online VOIPs are Skype and Zoom. Again, Paul recommends taking copious notes in case their recorder fails.

With SKYPE, you can download and install its application on any device. The record button will only appear on the bottom left hand corner of your desktop when you are already connected to the caller. On a mobile, tap More Options and Start Recording After your session has ended, your recording will appear in Skype's Chat window for up to 30 days. It's best to download it as soon as you can. Skype to Skype calls are always free.

With ZOOM, you can download and install its application on almost any device, but it runs best on a desktop, laptop, or tablet computer. If you want to use Zoom for more than 40 minutes per call, you will have to buy their Pro account, which costs $199 per year. Zoom doesn’t support making recordings on mobile devices.  

NOTE: Please send Paul your Skype Name or your Zoom Meeting ID and Passcode at least an hour before your session begins so he can call you.

www.zoom.us
www.skype.com

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What TO DO & Expect !

Skimming through the following list will help insure a more successful session with Paul. 

  • PLACE an ORDER and SUBMIT a CLIENT CONTACT FORM! Paul can't look for a matching time slot for you until you Place An Order and submit the Client Contact Form below with several dates and times you are available over the next 2-3 weeks. His 11 weekly time slots are Mon 4-6 pm, Tue-Thu 10-12, 2-4, 4-6, or Fri 10-12 ET. Paul doesn't have a personal secretary who can chat with you over the phone about possible openings, so he relies on you to give him at least three dates and times that work for you over the next few weeks. He will then contact you by email to let you know which of the dates and times you've provided matches the one he found, but he can only hold it for a short time. If he doesn't hear back from you within a few hours, he'll assume the matching slot no longer works for you, and offer it to someone else. So, it is best to let him know as soon as possible that you want the time slot. Once you have accepted any timeslot Paul offers you, it automatically becomes a booking, which needs no further confirmation. Of course, if you never list three dates & times that work for you on your Client Contact Form after you place your order, you will not hear from him until you furnish them.

     Note: if you need to postpone your session, please give Paul at least 48 hrs notice so he will have enough time to find a replacement.
  • WHY SUBMIT A CLIENT CONTACT FORM? Because it's the only way Paul will have the information he needs to prepare your session charts (see form below). The reason he needs your current home address is because a portion of each session is based on where you live. Paul never assumes clients live at the same home address from year to year, nor does he assume the address on your PayPal order is your home address. Make sure you type your home address on the Client Contact form, not your office or business address, so he can accurately determine your Soul Life Purpose, Soul Paths, Soul Timing, Soul Energy Lines, and the unresolved Soul Patterns that are blocking your emotional, physical and spiritual evolution.  
  • PLEASE MONITOR YOUR INBOX during the 2-hour preparation time before your session begins, in case Paul has a problem with the information you have provided. Most questions arise during the prep time, so if he can't reach you to clarify what he needs to complete your chart preparation, he will have to postpone your session. He does this to avoid losing all the messages and information he receives from your soul during the two hour preparation period.

    Note: Please maintain the original email thread
     Paul started with, for if you reply from a different email, he will likely miss it. Also, he does not communicate with his clients via texts, cell phones, Facebook messages, etc.
  • PLEASE VERIFY YOUR BIRTH INFORMATION with documentation such as a baby book, family photo album, hospital wrist bracelet, or certified birth certificate. Note: Transfer copies rarely show your birth time. Also, Paul has learned from decades of doing this work that parent memories are the least reliable source for obtaining an accurate birth time. In fact, he discovered they are wrong 95% of the time, so don't even go there. Please submit the exact time, date and location of your birth on the Client Contact Form, no later than 24 hrs after placing your order! Make sure you select AM or PM when you enter the time of birth. If you're not sure of your exact birth time, nor have any documentation, let Paul know immediately, so he can help with this!

    Note:
     Technology has made it much easier to find your full birth information. In fact, most clients have been able to find certified birth information online at their city, county or state Bureau of Vital Statistics. Hospitals will retain birth records for up to ten years before transferring them to the city, county or state bureaus. An accurate birth time is the most important information Paul needs to determine your True Soul Purpose in life! 
  • PROCURE A QUIET ROOM, without distractions from children, spouses, pets, your boss, co-workers, secretaries, or outside noises. Extraneous noises are distracting and can interfere with Paul's ability to receive direct messages from your soul during your session. It helps to arrange all four session charts on your computer screen (or print them), so you can flip through them during the session.

CLIENT CONTACT FORM


UNUSED PAYMENT CREDITS
If you purchased a session over a year ago and never booked a time slot, you can use the balance of that payment, minus PayPal's 3% transaction fee, towards a future session. But, if Paul's two hour session rates have increased since you placed that order, you will have to pay the additional amount to match his current rates. For example, if you placed a order when his rates were $260 and they are now $280, you will be responsible for the $20 difference.

REFUNDS
If you change your mind and no longer want to do the session, Paul can easily refund your money in full, until PayPal has remove their non-refundable 3% transaction fee (or 7% for international orders)It is best to avoid requesting a refund through your bank, credit card company or PayPal, for they will automatically assume your request is a dispute and freeze your funds, making it impossible for Paul to refund them until the dispute as been resolved... which can take a month or more. Not only will they freeze your funds, but they will likely add chargeback fees and penalties as well. So, the fastest, easiest, and less costly way to recover your purchase is to simply ask Paul, and avoid having to deal with all the fees and penalties levied by these institutions. 

Please Note: If you send Paul an email request to cancel your session, and you don't hear from him right away, do not assume he's ignoring you, for it is more likely that he hasn't seen your email yet. Paul receives over 300 emails a day, so your email can get buried so deeply that it takes him awhile to find it. Again, before you panic and file a complaint, which can freeze your funds for awhile and involve fees & penalties, send Paul 2-3 emails at different times, from different email clients (like Apple Mail & Outlook), to make sure he's seen your request.

NO SHOWS,
UNCONFIRMED BIRTH TIMES, and PREMATURE CANCELLATIONS
If Paul offers you a time slot and you accept his offer via email, then you fail to appear because you forgot; you got the time zone wrong; you were unreachable during his two hour prep time; you didn't confirm the critical information he needed to prepare your charts; you didn't let Paul know until the last minute your birth time is only a parent's guess; or for any other reason that results in a total loss of his scheduled time slot, you will be responsible for the full cost of the session. Also, clients who cancel their orders and/or request refunds without a valid reason before Paul can find a suitable time slot for them; or clients who use coercion to get Paul to grant them special treatment or to compromise his policies, will receive a refund, but will not be allowed to book another session.